Microsoft Theater is located at 777 Chick Hearn Court and Figueroa St. directly across the street from STAPLES Center.

Phone: (213) 763-6020
Email: [email protected]

Box Office Information

Microsoft Theater Box Office

The box office is open three hours prior to the event through intermission on event days only and is closed on non-event days.

STAPLES Center Box Office

Starting March 19th the STAPLES Center Box Office Windows are closed until further notice for in-person business transactions.


Tickets are available for purchase at AXS.com for all upcoming events.


The Box Office is still here to assist you! 


If you have questions about upcoming events please contact:


Advance tickets sales for Microsoft Theater and The Novo events are available for purchase at the STAPLES Center Box Office.  The STAPLES Center Box Office will stop selling Microsoft Theater or The Novo tickets on the day of a Microsoft Theater or The Novo event, 3 hours prior to the event start, at which time tickets can be purchased at the Microsoft Theater and The Novo Box Office directly.

Types of Payment Accepted

Cash, American Express, Visa and Mastercard

Phone and Online Purchases

Tickets may also be purchased by phone or online:

Will Call Pick Up

Will Call tickets may be picked up on the day of the event at the Microsoft Theater Box Office only. There is no will call pick up at the STAPLES Center Box Office. The Microsoft Theater box office is open three hours prior to the event. Patrons must present the actual credit card used to place the order and valid photo I.D. Will Call drop off is NOT available for any event.



Lost/Stolen Tickets

The ticket purchaser is solely responsible for the tickets purchased. Lost or stolen tickets will not be replaced or refunded.

Wheelchair and Accessible Seating Policy

Accessible / disabled seating is available on the Orchestra and Loge levels of the theater. Accessible seating is reserved exclusively for patrons with accessible needs and their companions. Patrons purchasing accessible seating may purchase one (1) accessible seat and three (3) companion seats adjacent to the accessible seat. Depending on the availability, seats for additional guests will be located as close as possible to the accessible space. This policy ensures that we are able to accommodate all those that need accessible seating.

Microsoft Theater is committed to working with patrons on a case-by-case basis to adequately accommodate individual needs. All ticket sales and exchanges are on a first-come/call, first-serve basis and will depend on ticket availability. There is no guarantee that companion tickets will remain unsold and available.

For information on services offered for patrons with disabilities, please visit Guest Services or call (213) 763-6030.

Purchase Accessible Tickets

  • Visit microsofttheater.com, find your event, click the "TICKETS" link and then click "Accessible Tickets."
  • For AXS events, call (888) 929-7849 and request accessible tickets

Child Admission

In general, children 2 years old and younger are admitted free info Microsoft Theater events provided they sit on an adults lap and do not occupy a seat. Please note that some events may have different age requirements. Please see specific show for more information.


For groups of 10 or more, call 1-877-AEG-Tickets (1-877-234-8425) or visit the Group Tickets page on the Microsoft Theater website. Group tickets are not available for all shows.

Premium Seating

If you are interested in Premium Seating at Microsoft Theater, please read about the Lexus Premium Seating Program.


Purchasing your parking pass along with your tickets in advance is highly recommended. General and accessible parking passes are available for purchase online and at the box office. Designated parking is available for patrons with disabilities. These spaces, including van-accessible spaces, are designated for vehicles displaying a current state-issued disability placard or license plate. Disable spaces are filled on a first-come, first serve basis so please plan accordingly. View a parking lot map and get point-to-point directions.