GBAC Star Facility - Global Biorisk Advisory Council

Microsoft Theater Becomes First Southern California Theater to Receive GBAC STAR™ Facility Accreditation

August 25, 2020

The 7,100 Seat Theater Joins Neighboring STAPLES Center with the Prestigious Gold Standard for Prepared Facilities

Los Angeles, CA – August 25, 2020 –Microsoft Theater has received the Global Biorisk Advisory Council’s® (GBAC) GBAC STAR™ facility accreditation,  the gold standard for prepared facilities, as was announced by the respected international organization comprised of leaders in the field of microbial-pathogenic threat analysis, mitigation, response and recovery. In receiving this important designation, Microsoft Theater has become the first mid-size theater in Southern California to receive the highest level of accreditation as determined under the guidance of GBAC, a Division of ISSA, the worldwide cleaning industry association.  The 7,100-seat theater located in Los Angeles at L.A. LIVE directly across the street from STAPLES Center which recently became the first arena in the world to receive the GBAC STAR facility accreditation.  

The GBAC STAR facility accreditation insures the public that the venues have created and implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention throughout the venue. To achieve GBAC STAR™ accreditation, Microsoft Theater and STAPLES Center were required to demonstrate compliance with the program’s 20 core elements, which range from standard operating procedures and risk assessment strategies to personal protective equipment and emergency preparedness and response measures. Learn more about GBAC STAR accreditation at

Microsoft Theater hosts over 120 music, family, dance and comedy acts, award shows, televised productions, conventions and product launches with over 500,000 guests passing through the doors annually.

As the cleaning industry’s only outbreak prevention, response and recovery accreditation, GBAC STAR™ helps organizations establish protocols and procedures, offers expert-led training and assesses a facility’s readiness for biorisk situations. The program verifies that Microsoft Theater and STAPLES Center implement best practices to prepare for, respond to and recover from outbreaks and pandemics.

“We know that when the time is right for our guests, athletes, artists and our team members to experience the incredible energy within out venues again that our GBAC STAR accreditation demonstrates that we are taking the proper precautions to protect everyone once it is safe to resume hosting events,” said Lee Zeidman, President, STAPLES Center and Microsoft Theater. “We are honored to be one of the first GBAC STAR accredited arenas and theaters of its size leading the way in maintaining cleanliness and continuing to make the safety of everyone our number one priority.”

“GBAC STAR accreditation empowers facility owners and managers to assure workers, customers and key stakeholders that they have proven systems in place to maintain clean and healthy environments,” said GBAC Executive Director Patricia Olinger. “By taking this important step to pursue GBAC STAR, both Microsoft Theater and STAPLES Center have received third-party validation that it follows strict protocols for biorisk situations, thereby demonstrating its preparedness and commitment to operating safely.”   

Prior to the COVID-19 pandemic the safety of the guests, athletes, artists and team members was and will remain STAPLES Center’s and Microsoft Theater’s number one priority. With the enhanced cleaning and sanitization procedures along with existing partnerships with ABM, AtmosAir™, BELFOR Property Restoration and BluEco LCT System, the protocols in place will continue to ensure everyone’s safety moving forward.

STAPLES Center and Microsoft Theater partners ABM and BELFOR Property Restoration are leaders in venue cleaning and sanitizing services, providing services to venues of all sizes. STAPLES Center’s and Microsoft Theater’s enhanced sanitization procedures provide the safest environment to host events and ensure the safety of the athletes, artists, performers, team members and guests.

STAPLES Center’s and Microsoft Theater’s sanitization protocols will continue during live events with or without guests inside the buildings and throughout the office work spaces. Dedicated restroom attendants equipped with enhanced products work constantly to keep these high-touch areas clean. A team of “sanitization monitors” are constantly auditing and evaluating all areas, especially high-touch guest areas such as in arena seats and arm rests, escalator & stair handrails, faucets, soap dispensers and restroom fixtures which have been modified, where appropriate, to touchless. The highest care and attention is also used in our food and beverage areas, ensuring food safety is carefully considered with EPA-approved sanitization methods.

STAPLES Center’s Heating Ventilation and Air Conditioning system is equipped with AtmosAir™ Bipolar Ionization. Airflow passes through the patented AtmosAir™ bipolar ionization tube. The tube energizes the air to form bipolar — positive and negative — air ions. Unlike most air purification systems, AtmosAir™ seeks out and neutralizes the contaminants at their source. This is vastly superior to most air purification methods because it works “in the space” where we work and play. AtmosAir™ doesn’t wait for the pollutants to find their way into the filter within the air handler. Instead, air ions go to the contaminants in the space where you breathe, just as in nature. 

BluEco LCT System, the proprietary Liquid-Crystalline Turbex (LCT) technology, is a molecular level airflow, indoor climate management system.  This innovative processor produces the highest quality of water while at the same time efficiently managing the interior airflow, cleansing the air from particulates, and allowing for significant energy savings. Additionally, the technology eliminates an arena’s reliance on the municipal water systems to create and maintain its ice sheet.  BluEco LCT is a stand-alone “plug and play” system which seamlessly integrates into venues without the necessity of replacing existing HVAC systems, is extremely efficient and operates in all climates. The system also naturally cleanses air of particulates, microorganisms and odors, and the system has no parts that can become breeding grounds for mold and bacteria.


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About STAPLES Center

STAPLES Center recently celebrated its 20th anniversary year and has undoubtedly developed an unrivaled reputation for excellence having established itself as the Sports and Entertainment Center of the World. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and LA Clippers, the NHL’s Los Angeles Kings and the WNBA’s Los Angeles Sparks – STAPLES Center has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 19 of the last 21 GRAMMY Awards shows. STAPLES Center’s twenty years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts Taylor Swift, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and special events. Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none.

About Microsoft Theater

Microsoft Theater hosts over 120 music, family, dance and comedy acts, award shows, televised productions, conventions and product launches with over 500,000 guests passing through the doors annually. The 7,100-seat theater offers guests mid-sized intimacy, with no seat further from the stage than 220 feet. Microsoft Theater offers 12,000 square feet of VIP & hospitality areas, 10 dressing rooms and state of the art technology making it is a favorite indoor venue for performers and fans alike. Since opening in October 2007 with six sold out shows featuring the Eagles and Dixie Chicks, Microsoft Theater has hosted concerts starring the most popular artists including Alan Jackson, Katy Perry, Charlie Wilson, Juan Gabriel, Aretha Franklin, Ed Sheeran, John Fogerty, Gabriel Iglesias, Kanye West, Marc Anthony, Sesame Street Live, John Legend, The Avett Brothers, Neil Young, Steely Dan, Trey Songz, Kelly Clarkson, Rush, Yanni, Nicki Minaj, Juanes, Cat Stevens, The American Idol Finale shows, Michael Jackson’s This is It, Straight Outta Compton, The Hunger Games and Twilight Movie Premieres and many more. Microsoft Theater is home to the American Music Awards, ESPYs, Primetime Emmy Awards and BET Awards, and has previously hosted the People’s Choice Awards, Radio Disney Music Awards, the 2010, 2011 & 2015 MTV Video Music Awards, the 2014 & 2015 MTV Movie Awards and the 2013 Rock N’ Roll Hall of Fame.

About GBAC, a Division of ISSA 
Composed of international leaders in the field of microbial-pathogenic threat analysis, mitigation, response and recovery, the Global Biorisk Advisory Council (GBAC), a Division of ISSA, provides training, guidance, accreditation, certification, crisis management assistance and leadership to government, commercial and private entities looking to mitigate, quickly address and/or recover from biological threats and real-time crises. The organization’s services include biorisk management program assessment and training, Forensic Restoration® response and remediation, the GBAC STAR™ facility accreditation program, training and certification of individuals and consulting for building owners and facility managers. For more information, visit

About ISSA

With more than 9,300 members—including distributors, manufacturers, manufacturer representatives, wholesalers, building service contractors, in-house service providers, residential cleaners and associated service members—ISSA is the world’s leading trade association for the cleaning industry. The association is committed to changing the way the world views cleaning by providing its members with the business tools they need to promote cleaning as an investment in human health, the environment and an improved bottom line. Headquartered in Northbrook, Ill., USA, the association has regional offices in Mainz, Germany; Whitby, Canada; Parramatta, Australia; Seoul, South Korea; and Shanghai, China. For more information about ISSA, visit or call 800-225-4772 (North America) or 847-982-0800. 




Samantha Marker

STAPLES Center & Microsoft Theater


Cara Vanderhook

STAPLES Center & Microsoft Theater  


Michael Roth

AEG Communications


Shannon Donnelly

Beck Media